AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. AudioCodes enables enterprises and service providers worldwide to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services.
Top Services
Solution Categories
Contact Center & CX
UC & Collaboration
UC & Collaboration
Recommended For
Contact Center, CCaaS
Microsoft Teams Direct Routing
Microsoft Teams Direct Routing
Differentiators
- Strong with International
- Strong with Multi-location
- Enable customers with on-premise phone systems like Avaya and Cisco to add on more robust cloud Collaboration and Contact Center features like Microsoft Teams, IVR, and Chat Bots.
- Can help customers with Microsoft Teams meet compliance regulations, since native Team isn't natively highly compliant.
- Manufacture their own phone handsets and hardware with rent-to-own options.
Average Customer
Size
Midmarket businesses
Enterprise businesses
Enterprise businesses
Verticals
Education
Finance
Manufacturing
Retail
Additional
Customers that already use Microsoft Teams.
Customers with on-premise phone systems looking to leverage more cloud voice solutions and features.