Broadvoice simplifies communications for small and mid-market businesses with cloud communications solutions that deliver enterprise-class features as an affordable managed service. Broadvoice’s unified communications as a service (UCaaS) and GoContact omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice is also known for its industry-leading installation, support and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe.

Top Services

Solution Categories
Contact Center & CX
Network & Voice
UC & Collaboration
 
Recommended For
Unified Communications, UCaaS

Differentiators

Strong with Compliance
Strong with Multi-location
U.S. Based Customer Support
Own and operate 20+ data centers nationwide, and can resell into international locations.
Can offer both colocation and network connectivity services.
Operate two 24/7 NOCs in New Jersey and Tampa, Florida.

 

Average Customer

Size
Midmarket businesses
 
Verticals
Finance
Healthcare
Legal
Media
 
Additional

Customers with 1-100 cabinets, on average 10 cabinets.

Customers that want colocation and connectivity services together.