Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco Webex Calling / UCM, Cisco CCPP, Zoom (BYOC), CT Cloud UCaaS and four contact center options, including Five9 for business customers.
Top Services
Solution Categories
Contact Center & CX
Network & Voice
UC & Collaboration
Network & Voice
UC & Collaboration
Differentiators
- Experienced Sales Engineers
- Strong with International
- Strong with Multi-location
- Sell four leading UC platforms and three CC platforms, including their own proprietary CT Cloud solutions.
- Offer international voice services with native DIDs, origination, termations, and more in 70+ countries.
- Known for consistently good install and customer support experience.
- Developed a proprietary video conferencing platform that's a fraction of the cost of popular services like Zoom.
Average Customer
Size
Small businesses
Midmarket businesses
Midmarket businesses
Additional
Customers that have existing Microsoft or Cisco services, especially Office 365 E3/E5 since CallTower can assume the licenses and provide added support for the customer.