Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco Webex Calling / UCM, Cisco CCPP, Zoom (BYOC), CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Top Services

Solution Categories
Contact Center & CX
Network & Voice
UC & Collaboration

Differentiators

  • Experienced Sales Engineers
  • Strong with International
  • Strong with Multi-location
  • Sell four leading UC platforms and three CC platforms, including their own proprietary CT Cloud solutions.
  • Offer international voice services with native DIDs, origination, termations, and more in 70+ countries.
  • Known for consistently good install and customer support experience.
  • Developed a proprietary video conferencing platform that's a fraction of the cost of popular services like Zoom.