
Dirbos is a full service provider of back office IT solutions for businesses, and focuses on servicing customers' IT and POS eCommerce needs. Going beyond a traditional MSP, Dirbos help companies by partnering with their in-house teams and vendors to recommend, implement, and manage technology solutions. Their services include Strategic IT Consulting, Systems Implementation, IT Helpdesk and Managed Services, eCommerce Platforming, Desktop Management, ERP Solutions, and more.
Top Services
Managed Services
Assessment & Optimization
Differentiators
Strong with Multi-location
Offer a more sophisticated version of Helpdesk and Managed Services compared to the standard MSP.
Their first line of support for customers are tier 2 IT professionals that are more experienced to help customers than typical entry level support.
Provide after hours support to serve well as an extension of a customer's small IT department.
Average Customer
Verticals
E-commerce
Finance
Healthcare
Hospitality
Manufacturing
Additional
Customers that have a Point of Sale (POS) both in person and online.
Customers that require minimum 5 support hours a month.
Sweet spot is customers with $50-100M in annual sales.