Kustomer, now a part of Meta, helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. Growing brands like Hopper, Ring, Glossier, Stella&Dot, Rappi, Sweetgreen, and others use Kustomer to build the enduring customer relationships that drive better business results.
Top Services
Service Desk Ticketing System
Differentiators
Competitive Solution
Offer a true omnichannel experience for customers' clients, with the ability to switch mediums of communication mid-thread.
Covers a customer's digital channels, complimentary to any CCaaS solution that covers voice channels.
Can integrate with all major CCaaS providers, with Kustomer's platform becoming the single-pane-of-glass.
Can be sold as a standalone for purely digital customers (no voice).
Average Customer
Midmarket businesses
Enterprise businesses
Finance
Hospitality
Retail
Travel