Yellow.ai is a global leader in conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. They provide a unified omnichannel solution supporting 35+ text and voice channels in 135+ languages. Handling 2 billion interactions per quarter, Yellow.ai’s Dynamic AI agents are capable of a seamless transfer to human agents with complete contextual information and history of the conversation in the case of complex queries. With their customer-centric approach and innovative solutions, the company's team of experts aim to create actionable outcomes for enterprises to achieve higher customer satisfaction and employee engagement.

Top Services

Solution Categories
Contact Center & CX

Differentiators

Competitive Solution
Gartner Recognized for Conversational AI
Unique Solution in the Channel
Are the largest conversational AI company, powering two billion conversations per quarter.
Offer Chat Bot AI Automation for both voice and chat bots, whereas most competitors only do one.
Support 135 languages and 35 different channels (e.g. Apple Chat, WhatsApp, Facebook Messenger).
Their "Yellow G" uses ChatGPT to setup a customer's chat bot in minutes instead of weeks.
Also offers Employee Experience (EX) Automation such as automating HR processes (e.g. tax returns, policy questions).